Guest Services Driver: Hospitality Shuttle & Luggage Support

Driftwood Hospitality Management; Osage Beach (MO); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room discounts

Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality Management in Osage Beach, MO, is seeking a friendly Guest Services Associate to join Margaritaville Osage Beach. This full-time role pays $15.00 per hour and requires you to escort guests, assist with luggage, and ensure rooms are ready while sharing information about hotel services.

You will transport guests, deliver packages, respond promptly to requests, and uphold a high standard of service with professional appearance and strong English communication.

Qualifications

• Must be able to communicate effectively in English.
• Must have a Class E Driver’s License.
• Strong customer service and hospitality skills.
• Accurate and timely information reporting.
• Adherence to Driftwood and hotel policies and procedures.
• Professional appearance and demeanor.
• Active listening and clear communication.

Responsibilities

• Escort incoming guests to rooms.
• Assist guests with luggage.
• Inspect guest room to ensure that it is in order, and that supplies are adequate.
• Explain features of room such as operation of radio, television, in-room movie system, etc.
• Offer information pertaining to available hotel services, points of interest, and entertainment attractions.
• Deliver messages and run errands.
• Transport guests about property on van or golf cart.
• Deliver packages, suitcases, and trunks.
• Respond to and resolve guest requests, complaints, or questions in a courteous and timely manner.

Skills

English language proficiency

Tools

Class E Driver’s License

Job description

Driftwood Hospitality Management in Osage Beach, MO, is seeking a friendly Guest Services Associate to join Margaritaville Osage Beach. This full-time role pays $15.00 per hour and requires you to escort guests, assist with luggage, and ensure rooms are ready while sharing information about hotel services.

You will transport guests, deliver packages, respond promptly to requests, and uphold a high standard of service with professional appearance and strong English communication.