Guest Services & Dining Attendant

OCI Hospitality; Texarkana, Northern (TX, KY); Hybride; USD 25 000 - 35 000; Plein temps

Résumé du poste

OCI Hospitality in Texarkana, TX is seeking a guest-focused hospitality teammate to deliver exceptional service and assist in front-of-house operations. You will help with food and beverage service, uphold safety and brand standards, and contribute to a clean, welcoming environment for guests.

You will collaborate with teammates across departments to ensure smooth daily operations and a positive guest experience, handling high-pressure situations with professionalism.

Qualifications

• Strong interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to handle stressful situations with poise and professionalism.
• Conduct work-related functions in a professional manner.

Responsabilités

• Provides exceptional guest service and ensures all guest inquiries and concerns are addressed promptly.
• Prepares and serves food and beverages according to company policies, procedures and brand standards.
• Assists in monitoring and upholding policies and procedures for safety of guests and team members.
• Ensure food and beverages are continually replenished and appropriately presented.
• Assists in maintaining cleanliness throughout the department.
• Assists team members and other departments as needed to contribute to operational efficiency.
• Performs additional responsibilities as assigned by leadership.

Connaissances

Interpersonal skills

Communication

Organization

Stress management

Professional conduct

Description du poste

OCI Hospitality in Texarkana, TX is seeking a guest-focused hospitality teammate to deliver exceptional service and assist in front-of-house operations. You will help with food and beverage service, uphold safety and brand standards, and contribute to a clean, welcoming environment for guests.

You will collaborate with teammates across departments to ensure smooth daily operations and a positive guest experience, handling high-pressure situations with professionalism.