Guest Experience Team Member — Training & Growth

Panda Restaurant Group; Texarkana (TX); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free meals

Medical insurance

Vision insurance

Dental insurance

Short-term disability

Cancer protection

401(k) with company match

Vacation & leave benefits

Associate discounts

Referral bonus

Paid training

Growth opportunities

Job summary

Panda Restaurant Group, Inc. is hiring Service Team Associates in Texarkana, Texas. You will greet guests, serve food, and handle payments at the counter or drive-through, while keeping the store clean and welcoming. We train you if you have no experience and support your career growth.

This role emphasizes teamwork, safety, and guest satisfaction, with benefits including free meals, health insurance options for full-time staff, a 401(k) plan, and opportunities to advance to management.

Qualifications

• Friendly and helpful team members.
• Operations experience is a plus.
• Some high school.
• Food Handler certification may be required depending on local requirements, acquired at your expense.

Responsibilities

• Greets guests and provides service at the counter or drive-through.
• Maintains store cleanliness and appearance.
• Follows safety procedures to serve fresh, high-quality food.
• Works in a fast-paced kitchen environment, at different positions.
• Collaborates with team to meet daily goals in a positive environment.

Skills

Friendly

Team player

Customer service

Flexibility

Education

High school (some)

Tools

Food Handler Certification

Job description

We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work environment with team members who become friends. There’s always something new to learn, do, and accomplish. If you don’t have experience, we’ll train you! You’ll get opportunities to gain skills that help you rise in your career, no matter where you go. We’re all about giving back, so you’ll also get the chance to impact your community through our Panda Cares initiative. Let’s work together.

Essential Functions for Service Team Associates:

• Provides exceptional dining experience to Guests – Greeting Guests, Serving food and handling payments at cash register
• Maintains the cleanliness and appearance of the store
• Follows Operations Standards and Safety Procedure to serve fresh and quality food
• Works efficiently in fast paced kitchen environment, and may work at different positions – Front counter, Drive Through or Kitchen
• Work effectively with team members to meet daily goals in a fun, positive environment.

How we reward you:**

• Free meals while working at Panda
• Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates
• Health Care and Dependent Care Flexible Spending accounts
• 401K with company match
• Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates
• Associate discounts for many brands
• Referral bonus for eligible associates
• Opportunity to give back to your community
• Hands-on paid training to prepare you for success
• Opportunities for growth into management positions
• Pre-Tax Dependent Care Flexible Spending Account

**Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify.

Qualification:

• Friendly and helpful team members
• Operations experience is a plus
• Some high school
• Food Handler certification may be required depending on local requirements, acquired at your expense

ADA Statement:

While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.

Panda Strong since 1983:

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,800 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values.

You’re wanted here:

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation.The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability.Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters.If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to [e-mail] .