Guest Services Counter Associate

Von Maur; Kentwood (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Job summary

Von Maur in Kentwood, MI is seeking a Customer Service Counter Associate to keep the store connected as a reliable source for information and support.

In this fast-paced department, you'll have the opportunity to impact several areas of our store services and help greet customers, answer calls, process charges, and prepare purchases for shipment while maintaining a clean, organized work area.

Responsibilities

• Own the customer experience - greet people sincerely, be friendly and thank every customer
• Answer a multi-line telephone - assist customers or direct them to the appropriate area
• Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
• Prepare, box, and wrap customer purchases and online orders for shipment
• Calculate service counter and store cash work - prepare bank deposits
• Maintain a clean and organized department
• Be available to work on-site for day, evening, and weekend shifts

Job description

Von Maur in Kentwood, MI is seeking a Customer Service Counter Associate to keep the store connected as a reliable source for information and support.

In this fast-paced department, you'll have the opportunity to impact several areas of our store services and help greet customers, answer calls, process charges, and prepare purchases for shipment while maintaining a clean, organized work area.