Customer Service Counter Specialist

Von Maur; Louisville (KY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Comprehensive benefits

401(k) retirement

No extended holiday hours

Promote from within

Job summary

Von Maur in Louisville is seeking a Customer Service Counter Associate to connect customers with information and support in a fast-paced department. You will impact store service areas and ensure a welcoming experience.

This on-site role offers competitive wages, a generous merchandise discount, and comprehensive benefits as part of Von Maur's commitment to employee well-being and career growth.

Responsibilities

• Own the customer experience - greet people sincerely, be friendly and thank every customer
• Answer a multi-line telephone - assist customers or direct them to the appropriate area
• Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
• Prepare, box, and wrap customer purchases and online orders for shipment
• Calculate service counter and store cash work - prepare bank deposits
• Maintain a clean and organized department
• Be available to work on-site for day, evening, and weekend shifts

Job description

Von Maur in Louisville is seeking a Customer Service Counter Associate to connect customers with information and support in a fast-paced department. You will impact store service areas and ensure a welcoming experience.

This on-site role offers competitive wages, a generous merchandise discount, and comprehensive benefits as part of Von Maur's commitment to employee well-being and career growth.