Customer Experience & Cash Desk Associate

Von Maur; Orland Park (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Flexible spending account

401(k) retirement plan

No extended holiday hours

Career opportunities

Job summary

Von Maur is seeking a Customer Service Counter Associate to keep the store connected as a reliable source of information and support. In this fast-paced department, you’ll have the opportunity to impact several areas of our store services.

You will own the customer experience, answer phones, open accounts, process payments, package orders for shipment, handle deposits, and keep the counter neat. On-site day, evening, and weekend shifts are required to support our customers.

Responsibilities

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Answer a multi-line telephone – assist customers or direct them to the appropriate area
• Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
• Prepare, box, and wrap customer purchases and online orders for shipment
• Calculate service counter and store cash work - prepare bank deposits
• Maintain a clean and organized department
• Be available to work on-site for day, evening, and weekend shifts

Job description

Von Maur is seeking a Customer Service Counter Associate to keep the store connected as a reliable source of information and support. In this fast-paced department, you’ll have the opportunity to impact several areas of our store services.

You will own the customer experience, answer phones, open accounts, process payments, package orders for shipment, handle deposits, and keep the counter neat. On-site day, evening, and weekend shifts are required to support our customers.