CUSTOMER SERVICE COUNTER - PERIMETER MALL

Von Maur; Atlanta (GA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Comprehensive benefits

401(k) plan

No holiday hours

Career opportunities

Job summary

Von Maur is seeking a Customer Service Counter Associate in Atlanta, GA. You will greet customers, handle inquiries, open charge accounts, prepare purchases for shipment, and maintain a neat counter.

Daily shifts include day, evening, and weekend hours with opportunities for growth and a strong benefits package. Join a team that values service excellence and internal advancement.

Qualifications

• Customer-focused service abilities.
• Excellent communication and interpersonal skills.

Responsibilities

• Own the customer experience – greet people sincerely, be friendly and thank every customer.
• Answer a multi-line telephone – assist customers or direct them to the appropriate area.
• Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions.
• Prepare, box, and wrap customer purchases and online orders for shipment.
• Calculate service counter and store cash work - prepare bank deposits.
• Maintain a clean and organized department.
• Be available to work on-site for day, evening, and weekend shifts.

Job description

As a Customer Service Counter Associate, you keep the store connected as a reliable source for information and support. In this fast-paced department, you'll have the opportunity to impact several areas of our store services.

WHAT YOU'LL DO:

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Answer a multi-line telephone – assist customers or direct them to the appropriate area
• Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
• Prepare, box, and wrap customer purchases and online orders for shipment
• Calculate service counter and store cash work - prepare bank deposits
• Maintain a clean and organized department
• Be available to work on-site for day, evening, and weekend shifts

WHAT YOU CAN EXPECT:

We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.

• Competitive wages
• Generous merchandise discount
• Comprehensive benefits
• 401(k) retirement plan
• No extended holiday hours
• Promote from within philosophy - creates endless career opportunities!

ABOUT US:

Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.