Guest Services Coordinator — Outdoor Campground Front Desk

KCN Campgrounds; Lafayette (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

KCN Campgrounds in Lafayette, Louisiana is seeking a friendly front desk associate to manage guest registration, check-in and check-out, and store procedures while delivering exceptional service. You will be the first friendly voice and face for guests, ensuring every arrival begins with a warm welcome and a professional experience.

Responsibilities include greeting guests, handling reservations, processing payments with accuracy, following KOA guidelines, stocking and cleaning as requested, and

Qualifications

• Fluent in English.
• Knowledge of computer and cash register operation.
• Ability to work nights, weekends, and holidays.
• Excellent customer services skills.
• Ability to maintain confidentiality.

Responsibilities

• Greet guests with a positive attitude and provide superior service.
• Handle registrations, reservations, and checkout procedures.
• Follow KOA guidelines for registrations, sales, and refunds; manage cash handling.
• Operate cash register and front desk equipment accurately.
• Assist with stocking/cleaning and promote local attractions and KOA programs.

Skills

English fluency

Cash register

Customer service

Shift work

Confidentiality

Job description

KCN Campgrounds in Lafayette, Louisiana is seeking a friendly front desk associate to manage guest registration, check-in and check-out, and store procedures while delivering exceptional service. You will be the first friendly voice and face for guests, ensuring every arrival begins with a warm welcome and a professional experience.

Responsibilities include greeting guests, handling reservations, processing payments with accuracy, following KOA guidelines, stocking and cleaning as requested, and