Guest Services Coordinator (.6 FTE)

Kids for the Future; Eagan (MN); On-site; USD 31,000 - 38,000; Part time

Benefits offered by this job

Part-time hours

Competitive hourly pay

Job summary

The Urgency Room is hiring a part-time Guest Services Coordinator (0.6 FTE) to join our front desk team. You will be the first point of contact for patients and guests, ensuring they feel welcome and valued while collecting necessary demographic and insurance information and handling co-pays.

Ideal candidates are customer-service focused, tech-savvy, and reliable, with a willingness to travel to other Urgency Room locations for trainings and meetings.

Qualifications

• Customer service oriented and welcoming attitude.
• Tech-savvy with ability to use computer systems for patient intake.
• Reliable and punctual with a strong attention to detail.

Responsibilities

• Register patients and collect demographic information, verify insurance, and collect co-pays.
• Support triage and initial rooming of patients.
• Assist front desk with administrative tasks and patient flow.

Skills

Customer service

Tech-savvy

Reliable

Job description

• Base Pay $22.41 - $27.83 / Hour

The Urgency Room is looking to hire a part-time, .6 FTE Guest Services Coordinator. We are looking for individuals who are customer service-focused, tech-savvy, and reliable to join our front desk team. The Guest Service Coordinators act as the first point of contact between patients and guests of the Urgency Room and make patients and guests feel welcome and valued. The position uses practical judgment for initial triage and accurately registers patients for care (collects vital demographic information, verifies insurance coverage, and collects applicable co-payments). They support the initial rooming of patients and support front desk reception administrative tasks.

Schedule:

The hours of this position includes a mixture of day and evening shifts. This position will work every other weekend as well as 4 holidays per year. Day shift hours range is 7:00am-4:00pm and evening shift range is 1:30pm-10:00pm.

Travel to other Urgency Room locations is required for trainings, meetings, and operational needs.