Registration Coordinator

Sturdy Health; Attleboro (MA); On-site; USD 39,000 - 59,000; Full time

Job summary

Sturdy Memorial Hospital is seeking a 24-hour evening shift administrator to register patients and update their electronic medical records. The role includes handling a variety of clinical-administrative tasks and communicating required documents to patients and families.

The candidate should have strong organizational skills, excellent communication, and proficiency with computer systems in a fast-paced hospital setting.

Qualifications

• Excellent organizational and prioritization skills.
• Excellent guest relations and telephone demeanor.
• Ability to professionally handle interactions within a fast-paced clinical environment.
• Ability to think critically to ensure urgent or emergent situations are handled per hospital policies.
• Excellent oral and written communication skills.
• Excellent computer skills.

Responsibilities

• Register patients and update information in the patient’s electronic medical record.
• Perform administrative tasks to ensure patient demographics, financial and mandated information are accurate.
• Provide patients and/or family with required regulatory documents regarding their visit or admission.

Skills

Organizational skills

Guest relations

Communication (oral/written)

Decision making under pressure

Computer skills

Professional demeanor under pressure

Education

High school diploma or equivalent

Tools

Electronic Medical Records (EMR)

Job description

Scheduled Weekly Hours: 24

24 hour evening shift position - alternating week days 3pm to 1130pm including one weekend a month (Saturday & Sunday) with alternating holidays.

Responsible for registering patients and updating information in the patient’s electronic medical record. Perform a variety of administrative tasks to ensure that patient demographic, financial and mandated information is accurate based on available information, while providing patients and/or family members with required regulatory informational documents regarding their visit or admission.

Required Skills/Qualifications/Training/Experience

• Excellent organizational and prioritization skills
• Excellent guest relations and telephone demeanor
• Ability to professional handle all interactions within a fast paced, hectic and emotionally charged clinical environment.
• Ability to think critically in making decisions to ensure urgent or emergent situations are handled correctly within hospital policies and procedures.
• Excellent oral and written communication skills
• Excellent computer skills

Preferred Skills/Qualifications/Training/Experience

• Minimum two years of computer experience
• Minimum one to two years of experience in an acute hospital setting
• Knowledge of medical terminology

Educational Requirements

• High school diploma or equivalent.

License/Certification:

N/A

Age Specific Criteria:

Ability to effectively communicate to all age levels served within the scope of the position/assigned areas.

Ability to Meet Job Performance Expectations:

Must have the ability to perform the essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation.

Salary Range: $18.71-$28.26

Salary Range Details

The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value Sturdy Health’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.

Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.