Guest Services Concierge | Welcoming Front Desk Pro

Hill Valley Healthcare; Charlotte (NC); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

PTO and 401(k) contributions

Flexible daily pay

Dental/Health/Vision/Disability

Wellness program access

Inclusive workplace culture

Career and educational development

Comprehensive onboarding and PD

Job summary

Hill Valley Healthcare in Charlotte, NC invites you to join our team as a Receptionist. You will be the face of the facility, greeting visitors, offering refreshments, directing callers, and providing timely information to guests while supporting our administrative operations.

If you are friendly, organized, and thrive in a fast-paced environment, you will contribute to a welcoming atmosphere, handle messages accurately, escort guests when needed, and help maintain files and supplies as part of

Qualifications

• Proven working experience in a relevant field.
• High school degree is required.
• Ability to work independently and stay motivated.
• Customer service orientation with a friendly demeanor.

Responsibilities

• Greet the public in an inviting and friendly manner.
• Offer refreshments and engage in light conversation.
• Direct callers to the appropriate person or department.
• Take accurate messages and route them accordingly.
• Escort visitors to resident rooms or other areas.
• Provide general information and directions about the facility.
• Ensure compliance with rules and report suspicious activities.
• Assist in orienting new associates.
• Perform various administrative support tasks.

Skills

customer service

independence

communication

prioritization

professionalism

english proficiency

Education

High school degree

Job description

Hill Valley Healthcare in Charlotte, NC invites you to join our team as a Receptionist. You will be the face of the facility, greeting visitors, offering refreshments, directing callers, and providing timely information to guests while supporting our administrative operations.

If you are friendly, organized, and thrive in a fast-paced environment, you will contribute to a welcoming atmosphere, handle messages accurately, escort guests when needed, and help maintain files and supplies as part of