Guest Experience & Front Desk Specialist

Hill Valley Healthcare; Salisbury (NC); Vor Ort; USD 26.000 - 38.000; Vollzeit

Benefits dieser Stelle

Dental Insurance

Health Insurance

Vision Insurance

Disability Insurance

Life and AD&D Insurance

Wellness Program

Paid Time Off

401(k)

Holiday Pay and Overtime Pay

Regular payroll/status transparency

Mobile scheduling app access

Professional Development

Zusammenfassung

Hill Valley Healthcare is seeking a friendly receptionist to be the face of our facility, delivering welcoming, professional service and supporting daily administrative tasks.

You will greet guests, answer calls, route inquiries, and provide information about the facility while upholding rules and policies. This role emphasizes customer service, organization, and reliability in a fast-paced environment.

Qualifikationen

• Proven working experience in a relevant field.
• Ability to work independently and stay motivated.
• Customer service orientation with a friendly demeanor.
• Strong prioritization and time management skills.
• Professionalism coupled with speed and attention to detail.
• Proficient in the English language.
• High school degree.

Aufgaben

• Greet the public in an inviting and friendly manner
• Offer refreshments and engage in light conversation
• Direct callers to the appropriate person or department
• Take accurate messages and route them accordingly
• Escort visitors to resident rooms or other areas
• Provide general information and directions about the facility
• Ensure compliance with rules and report suspicious activities
• Assist in orienting new associates
• Perform various administrative support tasks

Kenntnisse

Proven working experience in a field

Independent work capability

Customer service orientation

Prioritization and time management

Professionalism and attention to speed

English proficiency

Ausbildung

High school diploma

Jobbeschreibung

Hill Valley Healthcare is seeking a friendly receptionist to be the face of our facility, delivering welcoming, professional service and supporting daily administrative tasks.

You will greet guests, answer calls, route inquiries, and provide information about the facility while upholding rules and policies. This role emphasizes customer service, organization, and reliability in a fast-paced environment.