Front Desk Concierge - Welcoming, Organized & Growth-Oriented

Serenity Healthcare; Houston (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

PTO

Holidays

Health insurance

Vision & Dental

401k

Referral bonus

Consistent schedule

Job summary

Serenity Healthcare is seeking a Front Desk Receptionist to be the first friendly face visitors see and to ensure smooth daily operations. You will greet guests, verify visitor information, assist with forms, and answer general questions while maintaining a calm, welcoming front area.

You will use scheduling software and office technology, and contribute to a collaborative team. A high school diploma or GED is required, with 1+ year in fast-paced service roles.

Qualifications

• 1+ year of experience in fast-paced, service-oriented roles.
• High School Diploma or GED required.
• Calm energy, attention to detail and team spirit.
• Ability to multitask and stay organized in a busy environment.
• Comfortable with digital tools like email, scheduling systems, and databases.
• Strong sense of privacy and confidentiality or willingness to learn.

Responsibilities

• Greet visitors and guests with warmth and professionalism.
• Update and verify visitor information with every interaction.
• Assist with forms and answer general questions.
• Build rapport with visitors—remembering their names, stories, and preferences.
• Maintain a clean, calm, and welcoming front area.
• Use scheduling software and office tech efficiently.
• Help out wherever needed as part of a collaborative team.

Skills

Calm energy

Attention to detail

Team spirit

Multitasking

Privacy & confidentiality

Experience in service roles

Education

High School Diploma or GED

Tools

Scheduling software

Office technology

Job description

Serenity Healthcare is seeking a Front Desk Receptionist to be the first friendly face visitors see and to ensure smooth daily operations. You will greet guests, verify visitor information, assist with forms, and answer general questions while maintaining a calm, welcoming front area.

You will use scheduling software and office technology, and contribute to a collaborative team. A high school diploma or GED is required, with 1+ year in fast-paced service roles.