Guest Services Concierge — Villa Check-In (Part-Time)

3M HEALTHCARE; Marco Island (FL); On-site; USD 22,730 - 32,373; Part time

Benefits offered by this job

Competitive pay

401(k) opportunities

Travel discounts

Counseling & family support

Growth opportunities

Job summary

Marriott Vacations Worldwide on Marco Island, FL seeks a friendly guest services associate to check in owners and guests, review on-property amenities, services, hours of operation and local activities. You will listen, respond to questions, and coordinate with other departments to resolve issues.

Responsibilities include answering calls, guiding guests to the proper departments, and assisting with bellman duties as needed, while maintaining a professional demeanor and safety procedures.

Qualifications

• Available to work various shifts, holidays, and weekends.
• Reach overhead and below the knees; perform bending, twisting, pulling, and stooping; stand, sit, or walk for extended periods.
• Lift, carry, push, or pull items weighing up to 25 lbs without assistance.
• Position may require background and drug screening, contingent on company policy and applicable legal requirements.
• Specific job duties may differ by property, team size, or facility.

Responsibilities

• Welcome and greet guests; anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

Skills

Guest services

Customer service

Communication

Teamwork

Job description

Marriott Vacations Worldwide on Marco Island, FL seeks a friendly guest services associate to check in owners and guests, review on-property amenities, services, hours of operation and local activities. You will listen, respond to questions, and coordinate with other departments to resolve issues.

Responsibilities include answering calls, guiding guests to the proper departments, and assisting with bellman duties as needed, while maintaining a professional demeanor and safety procedures.