Guest Services Concierge | Front Desk Expert

General Hotels Corporation; Indianapolis (IN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance Options

Company Paid Life Insurance

401(k) with company match

Generous Time Off Package

Job summary

A leading hotel management company in Indianapolis is seeking a Front Desk Agent to provide excellent customer service to guests. In this role, you'll greet guests, handle check-ins and check-outs, and assist with inquiries. Ideal candidates will possess strong communication skills, attention to detail, and the ability to work under pressure. Benefits include medical, dental, and vision insurance, a 401(k) with company match, and generous time off. Join a company dedicated to enriching lives through award-winning hospitality.

Qualifications

• Strong communication skills, both verbal and written.
• Ability to multitask and prioritize tasks effectively.
• Flexibility to work different shifts, including weekends and holidays.

Responsibilities

• Greeting guests as they arrive at the hotel.
• Checking guests in and out of the hotel.
• Answering phone calls and responding to emails.
• Assisting guests with any questions or concerns.

Skills

Strong communication skills

Ability to multitask

Attention to detail

Ability to work under pressure

Basic math skills

Tools

Hotel front desk software

Job description

A leading hotel management company in Indianapolis is seeking a Front Desk Agent to provide excellent customer service to guests. In this role, you'll greet guests, handle check-ins and check-outs, and assist with inquiries. Ideal candidates will possess strong communication skills, attention to detail, and the ability to work under pressure. Benefits include medical, dental, and vision insurance, a 401(k) with company match, and generous time off. Join a company dedicated to enriching lives through award-winning hospitality.