Guest Services Concierge – Day & Overnight Front Desk

Planned Companies; New Jersey; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision

401K with employer match

Job summary

Planned Companies in Secaucus, NJ is seeking Front Desk Associates and Doormen for day and overnight shifts. The role focuses on greeting tenants, guiding guests, coordinating reservations, and coordinating on-site events to ensure a welcoming experience.

Applicants should have 3+ years of customer service, strong communication, and the ability to multitask and lift up to 50 lbs. Medical, dental, vision, and a 401K with employer match are offered.

Qualifications

• 3+ years of customer service experience.
• Warm, welcoming greeting for all occupants.
• Excellent verbal and written communication; basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, able to multitask with good time-management.
• Ability to lift up to 50 lbs when needed.

Responsibilities

• Greet, announce, and direct tenants, guests, and vendors upon entry.
• Develop relationships to provide personalized experiences.
• Schedule reservations at restaurants, hotels, and venues.
• Plan and organize on-site events.
• Provide direction to local entertainment, dining, and services.
• Document and secure mail, deliveries, and vendor services.
• Answer phones, monitor lobby, manage keys and access cards.

Skills

Customer service

Guest greeting

Communication

Multitasking

Time management

Physical capability

Job description

Planned Companies in Secaucus, NJ is seeking Front Desk Associates and Doormen for day and overnight shifts. The role focuses on greeting tenants, guiding guests, coordinating reservations, and coordinating on-site events to ensure a welcoming experience.

Applicants should have 3+ years of customer service, strong communication, and the ability to multitask and lift up to 50 lbs. Medical, dental, vision, and a 401K with employer match are offered.