Overnight Concierge — Guest Experience Pro

Planned Companies; Fort Lee (NJ); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with employer match

Job summary

Planned Companies in Fort Lee, NJ is seeking Front Desk Associates and Doormen for a night-shift role. The position runs Tuesday through Saturday, 11pm to 7am, at our client properties where welcoming tenants and guests is essential.

You will greet visitors, coordinate reservations, plan on-site events, and help guests access local services while maintaining safety and a polished lobby experience. Applicants should have 3+ years of customer service, strong communication, and be able to lift up

Qualifications

• 3+ years of customer service experience.
• Warm, welcoming demeanor for all guests.
• Excellent written and verbal communication; basic computer skills.
• Knowledge of local attractions.
• Polite, self-assured, able to multitask with good time management; lift up to 50 lbs.

Responsibilities

• Greet, announce, and direct tenants, guests and vendors.
• Schedule reservations at restaurants, hotels, and venues.
• Plan and organize on-site events.
• Provide direction to local entertainment, dining, retail, and car services.
• Document, secure, and track mail, deliveries, and vendor services; answer phones and monitor lobby.

Skills

Customer service

Communication

Multitasking

Time management

Lifting 50 lbs

Job description

Planned Companies in Fort Lee, NJ is seeking Front Desk Associates and Doormen for a night-shift role. The position runs Tuesday through Saturday, 11pm to 7am, at our client properties where welcoming tenants and guests is essential.

You will greet visitors, coordinate reservations, plan on-site events, and help guests access local services while maintaining safety and a polished lobby experience. Applicants should have 3+ years of customer service, strong communication, and be able to lift up