Evening Front Desk Concierge & Guest Services

Planned Companies; Conshohocken (Montgomery County); On-site; USD 22,000 - 29,000; Full time

Job summary

Planned Companies’ Front Desk position in Conshohocken, PA is seeking motivated associates to greet tenants, guests and vendors and provide exceptional service. The role emphasizes personalized experiences, event planning and coordinating local referrals to enhance the resident or visitor experience.

The team supports a welcoming lobby environment with a strong focus on safety, presence, and attentiveness. Candidates should have proven customer service excellence, excellent communication, and

Qualifications

• 3+ years of customer service experience.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.

Responsibilities

• Greet, announce, and provide direction to tenants, guests and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized experiences.
• Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Plan and organize on-site events.
• Provide direction, referrals and access to local entertainment, dining, retail, sporting events and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.

Skills

Customer service

Communication

Basic computer skills

Local knowledge

Job description

Planned Companies’ Front Desk position in Conshohocken, PA is seeking motivated associates to greet tenants, guests and vendors and provide exceptional service. The role emphasizes personalized experiences, event planning and coordinating local referrals to enhance the resident or visitor experience.

The team supports a welcoming lobby environment with a strong focus on safety, presence, and attentiveness. Candidates should have proven customer service excellence, excellent communication, and