Guest Experience Specialist – Front Desk

Highgate Hotels, LP; Somerville (MA); On-site; USD 22,041 - 24,796; Part time

Job summary

Highgate Hotels, LP is hiring a Front Desk Agent at La Quinta Boston - Somerville. This role entails providing exceptional customer service during guest check-in, handling inquiries, and managing paperwork efficiently.

The ideal candidate should have a High School diploma, experience in hospitality, and strong communication skills. Join a dynamic team that values service and professionalism in a thriving hotel environment.

Qualifications

• High School diploma or equivalent required.
• Experience in a hotel or related field preferred.
• Customer service experience preferred.

Responsibilities

• Provide attentive service to guests during check-in and checkout.
• Answer inquiries regarding restaurants and entertainment.
• Balance and prepare paperwork for closing the shift.

Skills

Customer service

Communication skills

Multitasking

Cash handling

Education

High School diploma or equivalent

College coursework in a related field

Tools

Front Desk computer system

Job description

Highgate Hotels, LP is hiring a Front Desk Agent at La Quinta Boston - Somerville. This role entails providing exceptional customer service during guest check-in, handling inquiries, and managing paperwork efficiently.

The ideal candidate should have a High School diploma, experience in hospitality, and strong communication skills. Join a dynamic team that values service and professionalism in a thriving hotel environment.