Guest Services Concierge

ATAIA Spa Club; Old Bridge (NJ); Presencial; USD 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Complimentary spa access

Employee discounts

Descripción de la vacante

ATAIA Spa Club in Old Bridge, New Jersey, opens a new wellness destination and seeks a Concierge who can sense guest needs and balance conversation with quiet. You will guide guests through saunas, hammam, and relaxation spaces while maintaining a calm, welcoming atmosphere and helping guests become members.

We value warmth, emotional intelligence, and the ability to read a room. Availability includes evenings, weekends, and holidays in a fast-paced setting with genuine hospitality.

Formación

• Warmth, emotional intelligence, and strong observation skills required.
• Comfort starting conversations and knowing when not to.
• Calm under busy conditions; flexible evenings, weekends, and holidays.

Responsabilidades

• Welcome and guide guests throughout ATAIA
• Keep relaxation areas calm, comfortable and uncrowded
• Anticipate needs before guests ask
• Make thoughtful recommendations and warm membership introductions
• Rotate across all three Guest Services functions

Conocimientos

Warmth

Emotional intelligence

Observation

Small talk initiation

Discretion

Calm under pressure

Flexibility in availability

Evenings/weekends/holidays

Personality over spa experience

Descripción del empleo

Compensation: $18- $22 per hour, based on experience

We're looking for someone who notices.

We're looking for Concierges who can tell when a guest wants conversation and when they want quiet. You'll help guests navigate our saunas, banya, hammam, salt and snow rooms and relaxation spaces, keep everything flowing calmly and make sure no one ever feels forgotten.

What You'll Do

• Welcome and guide guests throughout ATAIA
• Keep relaxation areas calm, comfortable and uncrowded
• Anticipate needs before guests have to ask
• Make thoughtful recommendations and warm membership introductions
• Rotate across all three Guest Services functions

What You Bring

• Warmth, emotional intelligence and strong observation skills
• Comfort starting conversations, and knowing when not to
• Calm under busy conditions
• Flexible availability, including evenings, weekends and holidays
• Personality matters more than spa experience

Why You'll Love Working Here

• Join the founding team of a brand-new 25,000-square-foot wellness destination and help build it from day one
• A role built around genuine hospitality, not scripts
• Full cross-training and growth opportunities
• A beautiful, calm environment to work in every day
• Perks & Benefits: [paid time off, complimentary spa access, and employee discounts]

About ATAIA

ATAIA Spa Club is a new 25,000-square-foot wellness destination opening in Old Bridge, New Jersey. Rooted in our Eastern European heritage and the timeless ritual of the banya, ATAIA brings together a traditional banya and hammam, Finnish and infrared saunas, a snow room, salt and clay rooms, red-light and oxygen therapy, dry float, hot and cold plunges, massage, facials, body scrubs and wraps, platza rituals, and a full restaurant and juice bar. At ATAIA, people come first: our guests and our team.

ATAIA Spa Club is an equal opportunity employer. We welcome applicants of all backgrounds and provide reasonable accommodations in accordance with applicable law. Offers are contingent on successful completion of pre-employment screening, including a background check, consistent with applicable law.