Guest Services Bookkeeper & Cashier

Coborn's, Inc.; Sturgeon Bay (WI); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Employee discount 10%

DailyPay access to wages

Paid Time Off (PTO)

Paid Floating Holidays & time-and-a-th

Sunday Premium Pay

Job summary

Coborn's, Inc. is seeking a Guest Services Representative to deliver remarkable guest service at the front-end, supporting cashiering, returns, and other transactions to keep the store running smoothly.

This role emphasizes a positive attitude, accuracy in transactions, and the ability to assist guests with various services, including money orders and Western Union, while helping teammates and managers as needed.

Responsibilities

• Maintain a "Say Yes to the Guest" attitude by providing remarkable guest service.
• Perform all front-end functions including, but not limited to: cashiering, bagging, running money order machines, electronic payment machines, postal machinery, copies, lottery equipment, Western Union, bookkeeping, etc.
• Assist guests with returned merchandise, overrings, and overcharges.
• Conduct cashier accuracy audits. Provide low-level troubleshooting and/or inform store management of problem areas, including: pricing, equipment breakdowns, service levels and standards, personnel problems, etc.
• Provide backup services to employees in all areas of responsibility including bookkeeping, Guest Services, cashiering, bagging, and pushing carts.
• Provide backup to the Guest Service Manager and Senior Guest Service Manager in his/her absence.

Job description

Coborn's, Inc. is seeking a Guest Services Representative to deliver remarkable guest service at the front-end, supporting cashiering, returns, and other transactions to keep the store running smoothly.

This role emphasizes a positive attitude, accuracy in transactions, and the ability to assist guests with various services, including money orders and Western Union, while helping teammates and managers as needed.