Guest Services Booking Intern: Hospitality & Real Estate

Twiddy and Company of Duck, Inc.; Corolla (NC); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Hands-on internship

Industry mentorship

Job summary

Twiddy and Company of Duck, Inc. in Corolla, NC, seeks a Guest Services Vacation Specialist Intern to support reservations, guest relations, and real estate assistance.

You will learn the details of our beach home portfolio and how we turn inquiries into bookings. This hands-on role offers exposure to hospitality sales, field operations, and CRM systems, with opportunities to upsell services and gain practical experience in customer relations, property management, and seasonal business

Qualifications

• Exceptional communication skills, written and verbal.
• Strong time management and prioritization.
• Professional demeanor with teamwork.
• Tech-savvy; quick to learn new software.

Responsibilities

• Guide guests or leads via phone, SMS, email and in-person to book beach homes.
• Resolve reservation issues and explain policies.
• Collaborate with Maintenance and Housekeeping to fulfill requests.
• Upsell services and assist with payments.
• Conduct home tours and fieldwork related to property management operations.
• Learn industry software like Salesforce, SMS, and Genesys.

Skills

Exceptional Communication

Organizational Mastery

Professional & Adaptable

Tech-Savvy

Tools

Salesforce CRM

SMS

Genesys

Job description

Twiddy and Company of Duck, Inc. in Corolla, NC, seeks a Guest Services Vacation Specialist Intern to support reservations, guest relations, and real estate assistance.

You will learn the details of our beach home portfolio and how we turn inquiries into bookings. This hands-on role offers exposure to hospitality sales, field operations, and CRM systems, with opportunities to upsell services and gain practical experience in customer relations, property management, and seasonal business