Vacation Rental Concierge - Home & Guest Experience

Sun Realty of Nags Head, Inc.; Northern (KY); Ibrido; USD 40.000 - 44.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Time Off

Paid Holidays

Birthday Bonus Holiday

Wellness Reimbursement Programs

Professional Development

Employee Recognition

Descrizione del lavoro

Sun Realty of Nags Head, Inc. is seeking a friendly Vacation Rental Specialist to support homeowners, guests, and the rental team on the Outer Banks, NC.

The full-time, year-round role focuses on delivering exceptional guest service, coordinating maintenance, and maintaining property conditions. You’ll respond to calls, emails, and texts, build relationships with homeowners, and participate in after-hours rotations.

Competenze

• Strong communication, organization, and problem-solving skills.
• Reliable transportation, valid driver's license, and appropriate insurance.
• Proficiency in Microsoft Office; experience with Track PMS, Streamline, or similar property management software is preferred.

Mansioni

• Build positive relationships with homeowners and provide updates on property conditions and guest feedback.
• Provide exceptional guest service before, during, and after their stay.
• Inspect vacation homes and coordinate maintenance, housekeeping, and other property needs.
• Respond to calls, emails, and texts and document communications.
• Support the Rental Manager and participate in the after-hours rotation.

Conoscenze

Communication skills

Organizational skills

Problem solving

MS Office

Track PMS / Streamline

Strumenti

Track PMS

Streamline

Microsoft Office Suite

Descrizione del lavoro

Sun Realty of Nags Head, Inc. is seeking a friendly Vacation Rental Specialist to support homeowners, guests, and the rental team on the Outer Banks, NC.

The full-time, year-round role focuses on delivering exceptional guest service, coordinating maintenance, and maintaining property conditions. You’ll respond to calls, emails, and texts, build relationships with homeowners, and participate in after-hours rotations.