Owner Relations Intern: Build Connections & CRM Skills

Twiddy & Company; Kitty Hawk (NC); On-site; USD 27,000 - 42,000; Full time

Job summary

Twiddy & Company in Kitty Hawk, NC invites motivated students and early-career professionals to join this summer as a homeowner relationship coordinator. You’ll translate academic skills into real-world client management, learn database tools like Salesforce, and contribute to high-end hospitality services.

You’ll build relationships with property owners, handle inquiries, and support strategic projects with a team-based, professional approach.

Qualifications

• Exceptional interpersonal skills and a professional, mature demeanor.
• Superior organizational skills and attention to detail.
• Ability to maintain objectivity and empathy while communicating policies and resolving conflicts.
• Proven ability to work and excel in a team environment.

Responsibilities

• Homeowner Relationship Management: Develop and maintain positive, trusting relationships with individual homeowners through proactive outreach and consistent follow-up.
• Professional Communication: Master verbal, written, and digital communication in a professional setting.
• Problem Solving & Resolution: Research, analyze, and troubleshoot complex owner issues and complaints, turning potential friction points into long-term loyalty.
• Database & Data Management: Utilize and update industry-standard database applications to accurately log all interactions and maintain detailed records.
• Team Support & Project Planning: Assist with assigned, strategic projects that require planning, coordination, and advanced knowledge of internal programs.

Skills

Interpersonal communication

Organizational skills

Professional communication

Team collaboration

Problem solving

Tools

Salesforce

Job description

Twiddy & Company in Kitty Hawk, NC invites motivated students and early-career professionals to join this summer as a homeowner relationship coordinator. You’ll translate academic skills into real-world client management, learn database tools like Salesforce, and contribute to high-end hospitality services.

You’ll build relationships with property owners, handle inquiries, and support strategic projects with a team-based, professional approach.