Guest Services Bell Attendant & Concierge

Crescent Hotels & Resorts; Houston (TX); On-site; USD 28,000 - 35,000; Full time

Job summary

Crescent Hotels & Resorts in Houston is seeking a dedicated individual for guest services that assist guests with luggage, provide information about hotel facilities, and ensure a clean and welcoming lobby environment.

The role involves performing pickups and drop-offs at the airport as needed, maintaining communication between shifts, and supporting front desk operations. This position is ideal for friendly and attentive service-oriented candidates.

Responsibilities

• Show guests to room assisting them with their luggage.
• Explain all hotel facilities and answer questions.
• Check luggage for guests day and overnight.
• Maintain the designated station in the lobby.
• Open doors and greet guests courteously.
• Maintain cleanliness of the bell stand and lobby.
• Post daily events and entertainment boards.
• Maintain open communication through intershift log.
• Deliver messages and valet to guest rooms.
• Perform pickups and drop-offs at the airport.
• May perform valet duties as required.
• Assist front desk with key inventory.
• Comply with attendance rules and availability.
• Perform other job-related duties as assigned.

Job description

Crescent Hotels & Resorts in Houston is seeking a dedicated individual for guest services that assist guests with luggage, provide information about hotel facilities, and ensure a clean and welcoming lobby environment.

The role involves performing pickups and drop-offs at the airport as needed, maintaining communication between shifts, and supporting front desk operations. This position is ideal for friendly and attentive service-oriented candidates.