Guest Arrival & Luggage Ambassador

HEI Hotels & Resorts; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Complimentary meal per shift

Free parking

Career development opportunities

Job summary

HEI Hotels & Resorts in Houston seeks a friendly bell attendant to welcome guests, assist with luggage, and help guests navigate the property. You will explain facilities, run errands, and support front desk operations. You may perform valet duties and airport pickups, ensuring punctual, courteous service.

The role requires a high school diploma, ability to lift up to 75 lbs, and a clean driving record. Join a team that values professionalism and guest satisfaction.

Qualifications

• High school diploma or equivalent required.
• Hotel experience preferred.
• Strong guest communication and knowledge of local area events.
• Valid driver's license with excellent driving record.
• Ability to lift up to 75 lbs.
• Great attendance and reliability in showing up for shifts.

Responsibilities

• Show guests to room and assist with luggage.
• Explain hotel facilities, hours, and answer questions about services.
• Check luggage for day and overnight stays and maintain lobby areas.
• Open doors and greet guests in a friendly manner; keep areas tidy.
• Deliver messages and valet to guest rooms; assist with airport pickups.

Skills

Guest service

Communication

Driving

Luggage handling

Attendance

Education

High school diploma

Job description

HEI Hotels & Resorts in Houston seeks a friendly bell attendant to welcome guests, assist with luggage, and help guests navigate the property. You will explain facilities, run errands, and support front desk operations. You may perform valet duties and airport pickups, ensuring punctual, courteous service.

The role requires a high school diploma, ability to lift up to 75 lbs, and a clean driving record. Join a team that values professionalism and guest satisfaction.