Guest Services Attendant — Luggage & Concierge

PM Hotel Group; Wilmington (DE); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Hotel discounts

Job summary

PM Hotel Group in Wilmington, DE is seeking a friendly front desk/guest services associate. You’ll welcome guests, assist with luggage, share local area information, and use guests’ names to create a welcoming experience.

Be ready to stand and move, interact with guests politely at all times, and promote hotel amenities. Prior experience is preferred but a positive attitude and people skills are essential; training will be provided. This role offers competitive pay and hotel discounts.

Qualifications

• High School diploma or equivalent.
• 3–6 months of related experience preferred.
• Must be a people-person and able to interact with guests politely.

Responsibilities

• Greet guests with a smile and provide a friendly welcome.
• Show guests to their rooms and assist with luggage.
• Check luggage for day and overnight storage and promote hotel amenities.

Skills

Customer service

People skills

Education

High School diploma or equivalent

Job description

PM Hotel Group in Wilmington, DE is seeking a friendly front desk/guest services associate. You’ll welcome guests, assist with luggage, share local area information, and use guests’ names to create a welcoming experience.

Be ready to stand and move, interact with guests politely at all times, and promote hotel amenities. Prior experience is preferred but a positive attitude and people skills are essential; training will be provided. This role offers competitive pay and hotel discounts.