Guest Services Associate — Weekend, Part-Time

CROWN HOTEL & TRAVEL MANAGEMENT LLC; Wilmington (NC); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Insurance (Medical, Dental and Vision)

Supplemental Insurance

Enhanced Paid Time Off (PTO) Plan

Paid Training

Fantastic Company Culture

Job summary

Crown Hotel & Travel Management, LLC is seeking a part-time Front Desk Agent in Wilmington, NC. You will receive reservations, verify guest details and payments, assign rooms, and assist guests with information about hotel policies and local attractions.

The role requires excellent communication, strong organizational skills, and the ability to handle multiple tasks. Weekend availability is required, and the position includes benefits such as insurance, PTO, and paid training.

Qualifications

• High school diploma or equivalent.
• Basic working knowledge of a computer including Word.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Physical ability to regularly lift up to 20 pounds.

Responsibilities

• Receive accommodation reservations from visitors.
• Take details of arriving guests including payment information.
• Allocate rooms to guests.
• Provide information about hotel policies and facilities.
• Provide tourism information to guests.

Skills

Basic computer knowledge

Excellent communication

Organization & time management

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Word

Job description

Crown Hotel & Travel Management, LLC is seeking a part-time Front Desk Agent in Wilmington, NC. You will receive reservations, verify guest details and payments, assign rooms, and assist guests with information about hotel policies and local attractions.

The role requires excellent communication, strong organizational skills, and the ability to handle multiple tasks. Weekend availability is required, and the position includes benefits such as insurance, PTO, and paid training.