Guest Services Associate - Quick, Friendly & Cash-Savvy

Church's Texas Chicken; Columbus (GA); On-site; USD 12,000 - 17,000; Part time

Job summary

Church's Texas Chicken in Columbus, GA is seeking a friendly team member to serve guests courteously and efficiently according to our operating standards. You will take orders, handle payments, upsell products, and ensure cleanliness and accurate drawer counts while providing quick, warm service during busy shifts.

This role requires a positive attitude, reliability, and the ability to work well under pressure in a fast-paced environment.

Qualifications

• Knowledge of restaurant policies and operating procedures.
• Ability to interact professionally with customers and staff.
• Capable of working in a fast-paced setting.
• Cash handling with accurate change return.
• Basic computer and POS familiarity.

Responsibilities

• Greet customers warmly and provide friendly service.
• Take and fill customer orders within service time.
• Suggest upsell of products as directed by management.
• Collect money and deliver orders to customers.
• Address customer service problems and notify the manager as needed.
• Verify cash drawer and ensure accuracy at shift end.
• Maintain clean display and rotate products appropriately.
• Stock service area and ensure iced tea availability.

Skills

Customer service

Cash handling

Interpersonal skills

Fast-paced environment

Basic computer skills

Punctuality

Education

High school diploma or GED

Job description

Church's Texas Chicken in Columbus, GA is seeking a friendly team member to serve guests courteously and efficiently according to our operating standards. You will take orders, handle payments, upsell products, and ensure cleanliness and accurate drawer counts while providing quick, warm service during busy shifts.

This role requires a positive attitude, reliability, and the ability to work well under pressure in a fast-paced environment.