Guest Service Specialist — Fast-Paced & Welcoming

Cajun Funding Corp; La Feria (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Church’s Chicken in Texas is seeking a friendly team member to serve guests quickly and courteously while following the operating standards. The role involves taking orders, handling payments, upselling products, and ensuring accurate cash handling and bank procedures during shifts.

Responsibilities include maintaining clean displays, rotating stock, and promptly addressing customer concerns. Requires a high school diploma or GED and at least 6 months related experience in a fast-paced

Qualifications

• High school diploma or GED is required.
• At least 6 months of experience related to the duties described.
• Knowledge of restaurant policies and operational procedures.

Responsibilities

• Greets customers warmly and ensures a welcoming atmosphere.
• Takes and fills orders within service time requirements.
• Suggests upsells as directed by management.
• Collects payment and delivers orders to customers.
• Addresses customer service issues promptly and notifies the manager when needed.
• Counts cash drawer and verifies sales at shift end.
• Maintains clean display areas and properly rotated stock.
• Keeps service area stocked with napkins, cups, and utensils.

Skills

Excellent interpersonal skills

Cash handling

Fast-paced environment

Basic computer skills

Customer service

Education

High school diploma or GED

Tools

POS system

Job description

Church’s Chicken in Texas is seeking a friendly team member to serve guests quickly and courteously while following the operating standards. The role involves taking orders, handling payments, upselling products, and ensuring accurate cash handling and bank procedures during shifts.

Responsibilities include maintaining clean displays, rotating stock, and promptly addressing customer concerns. Requires a high school diploma or GED and at least 6 months related experience in a fast-paced