Guest Service Associate – Fast-Paced Restaurant

Church's Texas Chicken; Columbus (GA); On-site; USD 12,000 - 18,000; Full time

Job summary

Church’s Texas Chicken in Columbus, GA is seeking crew members to serve guests courteously and quickly while following the operating standards. You will greet customers, take orders, handle cash, and assist with upselling and cash reconciliation.

The role requires a high school diploma or GED and at least 6 months of related experience, with strong interpersonal skills and the ability to work in a fast-paced setting.

Qualifications

• Must have a high school diploma or GED and at least 6 months of relevant experience.

Responsibilities

• Greet customers warmly and ensure a friendly, welcoming atmosphere.
• Take and fill orders within service time guidelines.
• Suggest upsells as directed by management.
• Handle cash, collect payment, and issue correct change.
• Address customer concerns promptly and inform the manager as needed.
• Maintain accuracy by counting cash and balancing the register at shift end.
• Keep display and service areas clean and well stocked.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Interpersonal skills

Punctuality

Basic computer skills

Education

High school diploma or GED

Job description

Church’s Texas Chicken in Columbus, GA is seeking crew members to serve guests courteously and quickly while following the operating standards. You will greet customers, take orders, handle cash, and assist with upselling and cash reconciliation.

The role requires a high school diploma or GED and at least 6 months of related experience, with strong interpersonal skills and the ability to work in a fast-paced setting.