Guest Experience Specialist - Fast-Paced Service

Church's Texas Chicken; Slidell (LA); On-site; USD 12,398,000 - 17,909,000; Full time

Job summary

Church's Texas Chicken is seeking a front-of-house team member to greet guests, take orders, and serve quickly and courteously. You will handle payments, provide upselling suggestions, and ensure accurate cash handling all while maintaining clean display areas and prompt service.

Experience in fast-paced restaurant settings and basic computer skills are preferred. This role emphasizes reliability and teamwork in Field Operations.

Qualifications

• High school diploma or GED with at least 6 months related experience.
• Ability to handle cash accurately and maintain cash drawer.
• Excellent interpersonal and customer service skills in a fast-paced setting.
• Basic computer skills and reliability.

Responsibilities

• Greets customers and takes/fills orders within service time.
• Suggestive upsell of products as directed by management.
• Collects money and delivers order to customer.
• Handles cash and maintains drawer accuracy.
• Addresses customer complaints and notifies manager as needed.
• Maintains cleanliness and displays; restocks supplies.

Skills

Customer service

Fast-paced

Cash handling

Cash security

Basic computing

Policies & procedures

Reliability

Education

High school diploma or GED

6 months related experience

Tools

POS system

Job description

Church's Texas Chicken is seeking a front-of-house team member to greet guests, take orders, and serve quickly and courteously. You will handle payments, provide upselling suggestions, and ensure accurate cash handling all while maintaining clean display areas and prompt service.

Experience in fast-paced restaurant settings and basic computer skills are preferred. This role emphasizes reliability and teamwork in Field Operations.