Part-Time Guest Experience Specialist

Cook Museum; Decatur (AL); On-site; USD 17,000 - 22,000; Part time

Job summary

Cook Museum is seeking a friendly Guest Services Associate to ensure a world-class guest experience. You will wear many hats—from guiding field trips to selling tickets and merchandise, and handling phone inquiries.

Ideal candidates are energetic, customer-focused, and able to work up to 20 hours per week with weekday morning availability. Join our team and help create memorable museum experiences.

Qualifications

• Background in customer service or guest-facing roles.
• Energetic and passionate about helping people.
• Willing to work up to 20 hours per week, with weekday morning availability.

Responsibilities

• Lead field trip groups through the Museum.
• Sell tickets and memberships.
• Sell and stock merchandise in the Museum Store.
• Answer phones and direct calls as needed.

Skills

Customer service

People skills

Flexible schedule

Weekday mornings

Job description

Cook Museum is seeking a friendly Guest Services Associate to ensure a world-class guest experience. You will wear many hats—from guiding field trips to selling tickets and merchandise, and handling phone inquiries.

Ideal candidates are energetic, customer-focused, and able to work up to 20 hours per week with weekday morning availability. Join our team and help create memorable museum experiences.