Guest Services Associate — Lodge Front Desk (Day Shift)

Silvermt; Idaho; On-site; USD 20,664 - 27,552; Part time

Job summary

Silvermt is hiring for a day shift position in the United States, Idaho, focusing on guest service and internal communication. The role requires checking guests in and out of rooms, addressing concerns, and handling phone calls.

Candidates should possess a high school diploma and some accounting experience. Familiarity with Word, Excel, and a multi-line phone system is essential. A team-oriented approach and effective communication skills are necessary for this role.

Qualifications

• High school diploma or equivalent.
• Some accounting experience required.
• Consistent employment history.

Responsibilities

• Check guests in and out of rooms and address any issues.
• Get packages ready for guest check-in.
• Answer internal/external calls from guests.
• Restock supplies and notify managers of needs.
• Resolve guest complaints effectively.
• Provide feedback to other shifts.

Skills

People pleasing attitude

Team player

Good communication skills

Ability to solve problems

Ability to work independently

Education

High school diploma or equivalent

Some accounting experience

Tools

Word

Excel

Knowledge of Springer Miller software

Job description

Silvermt is hiring for a day shift position in the United States, Idaho, focusing on guest service and internal communication. The role requires checking guests in and out of rooms, addressing concerns, and handling phone calls.

Candidates should possess a high school diploma and some accounting experience. Familiarity with Word, Excel, and a multi-line phone system is essential. A team-oriented approach and effective communication skills are necessary for this role.