Lodge Front Desk & Guest Experience Specialist

Silvermt; Idaho; On-site; USD 20,664 - 27,552; Part time

Job summary

Silvermt is looking for a Lodge Front Desk Agent in Idaho. This role involves checking guests into their condos and providing various guest services. The ideal candidate should possess strong communication skills and a pleasing attitude, ensuring a welcoming environment.

Responsibilities include answering calls, closing down hot tubs at night, and managing supplies. The position requires the ability to work independently and respond to guest needs effectively.

Qualifications

• Knowledge of Microsoft Word and Excel preferred.
• Familiarity with multi-line phone system, copier, fax, and scanner.
• Ability to handle guest complaints and solve problems.

Responsibilities

• Check guests into their condos and provide guest services.
• Answer calls from guests needing supplies or making reservations.
• Close down hot tubs at night and restock supplies.

Skills

Communication skills

Problem-solving

Customer service

Team player

Tools

Microsoft Word

Excel

Springer Miller software

Multi-line phone system

Job description

Silvermt is looking for a Lodge Front Desk Agent in Idaho. This role involves checking guests into their condos and providing various guest services. The ideal candidate should possess strong communication skills and a pleasing attitude, ensuring a welcoming environment.

Responsibilities include answering calls, closing down hot tubs at night, and managing supplies. The position requires the ability to work independently and respond to guest needs effectively.