Guest Services Associate — Front Desk & Resident Support

Equity LifeStyle Properties, Inc.; Casa Grande (AZ); On-site; USD 32,000 - 38,000; Full time

Job summary

Equity LifeStyle Properties, Inc. in Casa Grande, Arizona is hiring a Front Desk Clerk to deliver exceptional guest and resident experiences. You will act as a property liaison, answer questions in person and by phone, and help maintain a welcoming environment.

The role emphasizes customer service, organization, and accuracy. You will process payments, run reports, and collaborate with the Property Manager to resolve inquiries promptly while upholding our standard of hospitality.

Qualifications

• High school diploma or equivalent experience.
• 1+ years of customer service experience.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Organization

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties, Inc. in Casa Grande, Arizona is hiring a Front Desk Clerk to deliver exceptional guest and resident experiences. You will act as a property liaison, answer questions in person and by phone, and help maintain a welcoming environment.

The role emphasizes customer service, organization, and accuracy. You will process payments, run reports, and collaborate with the Property Manager to resolve inquiries promptly while upholding our standard of hospitality.