Front Desk & Guest Experience Lead

Equity LifeStyle Properties; Yuma (AZ); On-site; USD 17,000 - 22,000; Full time

Job summary

Equity LifeStyle Properties is hiring a Front Desk Clerk in Yuma, AZ. The role focuses on delivering exceptional guest and resident service and acting as the main information point for inquiries both in person and over the phone.

The position requires a high school diploma or equivalent and 1+ years of customer service experience. Strong organization, computer literacy, and the ability to learn new systems are essential for success.

Qualifications

• High school diploma or equivalent is required.
• 1+ years of customer service experience is preferred.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents information in person and by phone.
• Process payments and deposits accurately.
• Run reports and submit maintenance request forms to keep office efficient.
• Partner with the Property Manager and communicate frequently to address inquiries promptly and professionally.
• Prioritize customer satisfaction, address conflicts and resolve problems quickly.

Skills

Customer service

Organizational skills

Attention to detail

Computer literacy

Learning new systems

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties is hiring a Front Desk Clerk in Yuma, AZ. The role focuses on delivering exceptional guest and resident service and acting as the main information point for inquiries both in person and over the phone.

The position requires a high school diploma or equivalent and 1+ years of customer service experience. Strong organization, computer literacy, and the ability to learn new systems are essential for success.