Guest Services Associate – Front Desk

Equity LifeStyle Properties; Casa Grande (AZ); On-site; USD 28,000 - 38,000; Full time

Job summary

Equity LifeStyle Properties in Casa Grande, AZ is seeking a Front Desk Clerk to deliver outstanding guest and resident services. You will greet visitors, respond to inquiries in person and by phone, and handle payments and deposits to keep operations smooth.

The role emphasizes accurate reporting, maintenance coordination, and close collaboration with the Property Manager to resolve issues quickly and professionally.

Qualifications

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

customer service

front desk

organizational skills

attention to detail

computer literacy

Education

High school diploma

Job description

Equity LifeStyle Properties in Casa Grande, AZ is seeking a Front Desk Clerk to deliver outstanding guest and resident services. You will greet visitors, respond to inquiries in person and by phone, and handle payments and deposits to keep operations smooth.

The role emphasizes accurate reporting, maintenance coordination, and close collaboration with the Property Manager to resolve issues quickly and professionally.