Guest Services Concierge - Front Desk Tucson

Equity LifeStyle Properties, Inc.; Tucson (AZ); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) employer match

Paid vacations, holidays, and sickTime

Job summary

Equity LifeStyle Properties, Inc. in Tucson, Arizona seeks a Front Desk Clerk to deliver outstanding guest and resident experiences. You will be the first point of contact, answering questions in person and over the phone, and helping with payments and daily tasks.

The role emphasizes customer service, organization, and basic computer skills, with a comprehensive benefits package including medical, dental, and vision plans, a generous 401(k) employer match, and paid time off.

Qualifications

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service experience

Organizational skills

Computer literacy

Ability to learn new systems

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties, Inc. in Tucson, Arizona seeks a Front Desk Clerk to deliver outstanding guest and resident experiences. You will be the first point of contact, answering questions in person and over the phone, and helping with payments and daily tasks.

The role emphasizes customer service, organization, and basic computer skills, with a comprehensive benefits package including medical, dental, and vision plans, a generous 401(k) employer match, and paid time off.