Front Desk & Guest Experience Specialist

Sun Communities & Sun Outdoors; Casa Grande (AZ); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Paid sick leave

DailyPay

Vacation RV site rent discounts at Sun

Job summary

Sun Communities & Sun Outdoors is seeking a friendly Receptionist to greet guests, answer calls on a multi-line system, and route inquiries to the appropriate departments at our Casa Grande resort.

You will handle mail, supplies, file management, and basic administration, contributing to a smooth daily operation and a positive guest experience. The role requires a high school diploma, one year of front-desk or admin experience, and solid communication skills.

Qualifications

• High School Diploma or GED required.
• 1 year in multi-line phone system experience required.
• 1 year in administrative experience required.
• Excellent verbal and written communication skills.
• Good organizational skills and attention to detail.
• Basic computer proficiency with MS Office, email, and internet.
• Must have a valid driver's license.

Responsibilities

• Greet visitors and guests; answer calls on a multi-line system and route to appropriate individuals.
• Refer inquiries to the correct departments as needed.
• Organize, maintain, and coordinate office records and files.
• Update and distribute the resort internal phone list; maintain fax speed dial numbers.
• Open, sort, and distribute mail; handle daily outgoing mail and FedEx shipments.
• Ensure resort mailing labels and envelopes are current.
• Maintain supplies for the mailroom and place weekly office supply orders.
• Keep kitchen stock stocked; place orders for coffee, snacks, and supplies.
• Assist with ad hoc projects (data entry, mailings).
• Clean and maintain kitchen areas and load dishwasher daily.
• Submit maintenance and janitorial requests as needed.
• Perform other duties as assigned.

Skills

Multi-line phone system experience

Administrative experience

Excellent verbal and written communic

Organizational skills

Microsoft Office proficiency

Driver's license

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Sun Communities & Sun Outdoors is seeking a friendly Receptionist to greet guests, answer calls on a multi-line system, and route inquiries to the appropriate departments at our Casa Grande resort.

You will handle mail, supplies, file management, and basic administration, contributing to a smooth daily operation and a positive guest experience. The role requires a high school diploma, one year of front-desk or admin experience, and solid communication skills.