Guest Services Associate - Front Desk

Equity LifeStyle Properties, Inc.; Yuma (AZ); On-site; USD 30,000 - 42,000; Full time

Job summary

Equity LifeStyle Properties, Inc. in Yuma, AZ, is seeking a Front Desk Clerk to deliver exceptional guest and resident experiences. You will act as a liaison, process payments, and coordinate maintenance requests with the Property Manager in a fast-paced front desk setting.

The role emphasizes strong customer service, organization, and the ability to learn new systems; prior experience in service is valued in a resort-style community.

Qualifications

• 1+ years of customer service experience.
• High school diploma or equivalent.
• Strong organizational skills and attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Organization

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties, Inc. in Yuma, AZ, is seeking a Front Desk Clerk to deliver exceptional guest and resident experiences. You will act as a liaison, process payments, and coordinate maintenance requests with the Property Manager in a fast-paced front desk setting.

The role emphasizes strong customer service, organization, and the ability to learn new systems; prior experience in service is valued in a resort-style community.