Guest Services Associate — Front Desk & Growth

Dimension Hospitality; Santa Clarita (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Team environment

Growth opportunities

Daily guest impact

Job summary

Dimension Hospitality is seeking a Guest Service Representative to welcome guests, process check-ins/outs, and assist with reservations. You will resolve guest questions, operate the front desk system, and coordinate with housekeeping to ensure smooth operations.

The role emphasizes a friendly, professional presence, strong communication, and the ability to multitask in a busy hotel environment. Flexible shifts and weekend availability are a plus.

Qualifications

• Experience in hospitality or customer service preferred but not required.
• Strong communication and problem-solving abilities.
• Pleasant, professional presence with guest-focused approach.

Responsibilities

• Greet guests and assist with check-ins and reservations.
• Answer questions and resolve issues promptly.
• Operate front desk system and process payments.
• Coordinate with housekeeping and other hotel departments.

Skills

Customer service

Communication

Professional demeanor

Multitasking

Job description

Dimension Hospitality is seeking a Guest Service Representative to welcome guests, process check-ins/outs, and assist with reservations. You will resolve guest questions, operate the front desk system, and coordinate with housekeeping to ensure smooth operations.

The role emphasizes a friendly, professional presence, strong communication, and the ability to multitask in a busy hotel environment. Flexible shifts and weekend availability are a plus.