Guest Services Associate | Flexible Part-Time, Fast Cash

BEST Crowd Management; Stoughton (WI); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Competitive pay

Career growth opportunities

Training and development programs

Flexible scheduling

Inclusive work environment

Job summary

BEST Crowd Management in Madison, WI is seeking a Guest Services Staff member to support events. This part-time role focuses on delivering outstanding customer service, welcoming attendees, and helping create memorable experiences.

You will assist with setup, guide guests to seating, restrooms, concessions, and exits, and collaborate with teams to maintain safety and smooth operations. You should be at least 18, with a high school diploma, and available evenings and weekends.

Qualifications

• Experience in customer service or hospitality is advantageous.
• Excellent communication and interpersonal skills.
• Ability to stay calm and professional in high-pressure situations.
• Availability for evenings, weekends, and holidays.

Responsibilities

• Greet and assist event attendees with needs.
• Help with event setup such as signage and equipment.
• Monitor areas for cleanliness and policy compliance.
• Answer questions about the event, facilities, and amenities.
• Direct guests to seating, restrooms, concessions, and exits.
• Address inquiries or issues promptly and professionally.
• Collaborate with staff, vendors, and teams for smooth operations.
• Assist with crowd management to ensure safety.
• Follow company policies and maintain high service standards.

Job description

BEST Crowd Management in Madison, WI is seeking a Guest Services Staff member to support events. This part-time role focuses on delivering outstanding customer service, welcoming attendees, and helping create memorable experiences.

You will assist with setup, guide guests to seating, restrooms, concessions, and exits, and collaborate with teams to maintain safety and smooth operations. You should be at least 18, with a high school diploma, and available evenings and weekends.