Guest Services Associate — Flexible Part-Time Event Support

BEST Crowd Management; Morrisonville (WI); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Competitive pay

Flexible scheduling

Career growth opportunities

Training programs

Job summary

BEST Crowd Management in Madison, WI is seeking Guest Services staff to warmly welcome attendees and provide information at events. This part-time role pays $15/hr and supports setup, crowd management, and guest inquiries to ensure a positive experience.

Ideal candidates have strong communication, reliability, and flexibility to work evenings, weekends, or holidays as needed. A high school diploma is required with preferred college coursework.

Qualifications

• Previous customer service or hospitality experience is advantageous.
• Excellent communication and interpersonal skills for diverse guests.
• Ability to stay calm and professional in busy event settings.

Responsibilities

• Provide outstanding customer service to event attendees.
• Assist with event setup and signage placement as needed.
• Monitor areas for cleanliness and policy compliance.
• Answer questions about the event, facilities, and amenities.
• Direct guests to seating, restrooms, concessions, and exits.
• Handle inquiries and issues promptly and professionally.
• Collaborate with staff, vendors, and team members for smooth operations.
• Assist with crowd management to ensure safety and enjoyment.
• Follow company policies to maintain professionalism.

Skills

Customer service

Communication

Problem-solving

Reliability

Flexibility

Stamina

Education

High school diploma or equivalent

Some college preferred

Job description

BEST Crowd Management in Madison, WI is seeking Guest Services staff to warmly welcome attendees and provide information at events. This part-time role pays $15/hr and supports setup, crowd management, and guest inquiries to ensure a positive experience.

Ideal candidates have strong communication, reliability, and flexibility to work evenings, weekends, or holidays as needed. A high school diploma is required with preferred college coursework.