Guest Services Associate — Bowling Center (401k Match)

Triple Shift Entertainment LLC; Andover (MN); On-site; USD 16,000 - 19,000; Part time

Benefits offered by this job

401k plan with employer match

Job summary

Triple Shift Entertainment LLC is seeking a Front Desk Attendant to greet guests, manage lane scheduling, and provide friendly, prompt service at the front of house. You will educate guests on pricing, promotions, and equipment, while handling payments and maintaining a clean desk area.

The role requires flexibility for evenings, weekends, and holidays to ensure a smooth guest experience. Join a team focused on Spirit, Courage, Respect, Own It, and Excellence and help keep the fun atmosphere

Qualifications

• Excellence in interpersonal and communication skills.
• Familiar with cash handling and point-of-sales systems.
• Flexibility to work varying shifts, including evenings, weekends, and holidays.
• Excellent time management and the ability to prioritize tasks.

Responsibilities

• Greeting, welcoming, and directing guests with Spirit.
• Maintain a positive attitude and focus on customer needs.
• Manage scheduling of bowling lanes and equipment.
• Educate guests on lane availability, pricing, and promotions.
• Assist guests in selecting equipment, such as shoes.
• Process lane reservations, walk-ins, and lane assignments.
• Handle cash and electronic payments.
• Answer inquiries via phone, email, or in person.
• Maintain a clean and organized desk area.
• Manage equipment cleaning and organization (shoes).
• Notify mechanic or pinsetter of mechanical issues.
• Promote teamwork and assist co-workers.

Skills

Interpersonal skills

Cash handling

Time management

Communication

Flexibility

Tools

POS systems

Job description

Triple Shift Entertainment LLC is seeking a Front Desk Attendant to greet guests, manage lane scheduling, and provide friendly, prompt service at the front of house. You will educate guests on pricing, promotions, and equipment, while handling payments and maintaining a clean desk area.

The role requires flexibility for evenings, weekends, and holidays to ensure a smooth guest experience. Join a team focused on Spirit, Courage, Respect, Own It, and Excellence and help keep the fun atmosphere