Guest Services Associate

Forrest Solutions; Atlanta (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

A staffing and recruiting firm in Atlanta is seeking a Guest/Office Services Associate to ensure a seamless office experience. Responsibilities include managing reception, catering operations, and office appearance while maintaining excellent interpersonal skills. Candidates should have a Bachelor’s degree and 2–5 years of relevant experience in a fast-paced environment.

Qualifications

• 2–5 years of experience in professional reception, office services, or workplace operations.
• Experience managing tasks independently with a proactive attitude.
• Comfortable with basic IT tasks and deploying office technology equipment.
• Strong organizational and problem-solving skills.
• Excellent interpersonal and communication skills.

Responsibilities

• Support multiple workstreams including reception, catering, and mailroom operations.
• Manage office appearance: conference rooms, common areas, kitchens, desks.
• Coordinate catering orders and food & beverage setup.
• Coordinate catering orders, food & beverage setup, and restocking snacks.
• Assist with mailroom duties: processing/sorting mail, handling packages, managing couriers.
• Operate duplicating, binding, and printing equipment.
• Support basic IT tasks and deploying office technology equipment.
• Administer keycards and ID badges; track data and provide reports as needed.
• Collaborate with the Regional Office Services team and supporting colleagues across offices.

Skills

Organizational skills

Interpersonal skills

Problem-solving skills

Communication skills

Proactive attitude

Education

Bachelor’s degree

Tools

MS Office Suite

Job description

Direct message the job poster from Forrest Solutions

Senior Director, National Recruitment Outsourcing Division

Are you a service-oriented professional who thrives in a fast-paced, high-touch environment? Join our team as an Guest/Office Services Associate and play a key role in ensuring a seamless, welcoming, and highly functional office experience.

What You’ll Do:

As part of our Reception and Office Services team, you’ll be the backbone of our day-to-day operations—supporting workplace hospitality, administrative needs, and facilities coordination.

Responsibilities include:

• Supporting multiple workstreams including reception, catering, and mailroom operations
• Maintaining office appearance: conference rooms, common areas, kitchens, desks
• Managing room bookings, meeting logistics, and setup/breakdown of furniture
• Coordinating catering orders, food & beverage setup, and restocking snacks and pantry items
• Assisting with mailroom duties: processing/sorting mail, handling packages, managing couriers
• Operating duplicating, binding, and printing equipment
• Supporting basic IT tasks and deploying office technology equipment
• Administering keycards and ID badges; tracking data and providing reports as needed
• Collaborating with the Regional Office Services team and supporting colleagues across offices

What We’re Looking For:

• Bachelor’s degree strongly preferred
• 2–5 years of experience in professional reception, office services, or workplace operations
• Proven ability to manage tasks independently with a positive, proactive attitude
• Strong organizational and problem-solving skills
• Excellent interpersonal skills—ability to build relationships with staff, vendors, and visitors
• Confident communication skills—both written and verbal
• Comfortable working with MS Office Suite; open to learning new tools and systems
• Ability to lift up to 40 pounds and occasionally work overtime for special events
• A strong sense of professionalism, discretion, and service mindset

Equal Opportunity Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.

Internal Candidates Only:

The compensation listed applies to candidates who fully meet the role's qualifications based on experience and education. If Forrest Solutions selects an internal candidate who does not meet all requirements, adjustments to title, structure, and compensation may be made accordingly.

Job Details

• Seniority level: Associate
• Employment type: Full-time
• Job function: Customer Service and Administrative
• Industries: Staffing and Recruiting and Professional Services