Office Services Assistant

Forrest Solutions; Georgia; On-site; USD 32,000 - 46,000; Full time

Job summary

A professional services firm is seeking a polished Office Services Assistant in Georgia. This role requires a service-driven individual to handle reception, hospitality, and administrative duties, ensuring a welcoming environment for guests. Responsibilities include greeting visitors, maintaining security protocols, and providing clerical support. Ideal candidates will have strong customer service skills, organizational abilities, and a high school diploma. This role is perfect for those who thrive in client-facing environments and enjoy multitasking.

Qualifications

• Prior experience in reception or office administration preferred.
• Professional demeanor with strong customer service skills.
• Ability to multitask and remain calm in a fast-paced environment.
• Excellent organizational skills and attention to detail.
• Ability to multitask and remain calm in a fast-paced environment.
• Proficiency with phones, office equipment, and basic computer systems.
• HS Diploma is a Must.

Responsibilities

• Greet guests and manage their arrivals.
• Maintain building security and visitor logs.
• Provide administrative support to staff and attorneys.
• Coordinate with building security; issue visitor badges and maintain logs.
• Arrange catering, conference setups, and hospitality requests.
• Support scheduling, document production, copying, printing, filing.
• Process and distribute USPS mail; receive FedEx and courier packages.
• Maintain inventory; submit supply orders and manage vendors.
• Keep conference rooms, break rooms, and pantries organized and stocked.
• Assist with office operations and travel coordination.

Skills

Customer service skills

Organizational skills

Communication skills

Multitasking

Organizational skills

Multitasking

Education

High School Diploma

Tools

Office equipment

Basic computer systems

Job description

Direct message the job poster from Forrest Solutions

Senior Director, National Recruitment Outsourcing Division

We are seeking a polished, professional, and service-driven Office Services Assistant that will have Reception/Hospitality responsibilities. You serve as the first point of contact for our firm. This role is essential in creating a welcoming, seamless experience for guests, clients, and employees while supporting daily front desk, hospitality, and administrative operations.

This position is ideal for someone who thrives in a client-facing environment, takes pride in delivering exceptional service, and enjoys being a key ambassador for an organization.

Reception & Guest Services

• Greet guests, employees, and vendors warmly and professionally, both in person and by phone
• Answer, screen, and direct incoming calls and inquiries
• Manage guest arrivals, including coats, luggage, beverages, and meeting escorts
• Provide coffee and refreshments and ensure guests are comfortable
• Escort guests and vendors throughout the building as needed

Building & Security Support

• Maintain knowledge of building policies, procedures, and security protocols
• Submit visitor access and ID badge requests; serve as the primary liaison with building security
• Issue visitor badges and maintain accurate visitor logs
• Generate, track, and follow up on building work orders, maintenance requests, and freight elevator bookings
• Ensure reception and conference areas remain safe, secure, and compliant

Hospitality & Conference Services

• Keep reception, conference rooms, break rooms, and pantries clean, organized, and well-stocked
• Support catering deliveries, setup, and breakdown for meetings and events
• Assist with conference room setups and hospitality requests
• Monitor and replenish hospitality and pantry supplies

Administrative & Clerical Support

• Provide administrative and clerical support to staff and attorneys
• Assist with scheduling, document production, copying, printing, scanning, and filing
• Maintain and update internal phone and email directories
• Organize and maintain tech support materials for guest use
• Process and distribute USPS mail
• Receive, log, and distribute FedEx and courier packages
• Coordinate messenger services as needed
• Submit supply orders through approved vendors and maintain inventory

Additional Support

• Assist with concierge-style services such as reservations, car service, and travel coordination
• Support general office operations, including conference room and break room upkeep
• Handle additional tasks as needed to support a smooth office environment

Qualifications

• Prior experience in reception, hospitality, office administration, or a client-facing role preferred
• Professional demeanor with strong customer service and communication skills
• Excellent organizational skills and attention to detail
• Ability to multitask and remain calm in a fast-paced environment
• Proficiency with phones, office equipment, and basic computer systems
• Ability to work both independently and collaboratively
• HS Diploma is a Must

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status.

Internal Candidates:

Compensation reflects expectations for candidates who fully meet the role’s qualifications. If a current Forrest Solutions employee is selected and does not meet all criteria, the title, structure, and compensation may be adjusted in accordance with internal guidelines.