Guest Services Ambassador | Front Desk & Patient Experience

Cabarrus Health & Rehabilitation Center; Concord (NC); Vor Ort; USD 23.000 - 25.000; Vollzeit

Benefits dieser Stelle

Health benefits

401(k)

PTO

Daily pay

Zusammenfassung

Cabarrus Health & Rehabilitation Center is seeking a Service Ambassador to be the first point of contact for patients and visitors. You will greet guests, answer calls, and ensure a warm, organized reception area that sets the tone for each visit.

The role includes handling mail, data entry, and general administrative tasks to support a smooth daily operation. Monday–Thursday shifts from 8am to 6pm; competitive hourly pay and benefits are offered.

Qualifikationen

• Excellent customer service skills.
• Highly organized and detail oriented.
• Ability to work independently or as part of a team.

Aufgaben

• Greet and welcome patients and visitors in a courteous and professional manner.
• Answer and manage incoming calls, directing them to the appropriate department.
• Maintain a clean and organized reception / lobby area.
• Process incoming and outgoing mail, including sorting and distribution.
• Assist with administrative tasks such as filing, scanning, and data entry.
• Address patient inquiries and resolve any issues or complaints promptly and effectively.
• Other clerical duties as needed for the successful operation of the center.

Kenntnisse

Customer service

Organized

Teamwork

Jobbeschreibung

Cabarrus Health & Rehabilitation Center is seeking a Service Ambassador to be the first point of contact for patients and visitors. You will greet guests, answer calls, and ensure a warm, organized reception area that sets the tone for each visit.

The role includes handling mail, data entry, and general administrative tasks to support a smooth daily operation. Monday–Thursday shifts from 8am to 6pm; competitive hourly pay and benefits are offered.