Weekend Service Ambassador: Guest Experience Pro

Medical Facilities of America; Upper Marlboro (MD); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health benefits (Medical, Dental, Vis​

401(k)

Flexible Spending Account

PTO for Full-Time Employees

Career Growth Opportunities

Daily Pay Available

Job summary

Largo Nursing & Rehabilitation Center in Largo, MD is seeking a Service Ambassador to be the first contact for guests, delivering a warm welcome and ensuring a positive visit. You will help set the tone for their experience from arrival through departure, coordinating with departments to route inquiries and maintain a friendly, professional lobby.

The role includes greeting and directing patients and visitors, answering calls, handling mail, supporting administrative tasks, and resolving

Qualifications

• Excellent customer service skills.
• Highly organized and detail-oriented.
• Ability to work independently or as part of a team.

Responsibilities

• Greet and welcome patients and visitors in a courteous and professional manner.
• Answer and manage incoming calls, directing them to the appropriate department.
• Maintain a clean and organized reception / lobby area.
• Process incoming and outgoing mail, including sorting and distribution.
• Assist with administrative tasks such as filing, scanning, and data entry.
• Address patient inquiries and resolve any issues or complaints promptly and effectively.
• Other clerical duties as needed for the successful operation of the center.

Skills

Customer service

Organization

Teamwork

Independent work

Job description

Largo Nursing & Rehabilitation Center in Largo, MD is seeking a Service Ambassador to be the first contact for guests, delivering a warm welcome and ensuring a positive visit. You will help set the tone for their experience from arrival through departure, coordinating with departments to route inquiries and maintain a friendly, professional lobby.

The role includes greeting and directing patients and visitors, answering calls, handling mail, supporting administrative tasks, and resolving