Service Ambassador: Front Desk & Guest Experience

Medical Facilities of America; Hatboro (Montgomery County); Vor Ort; USD 35.000 - 48.000; Vollzeit

Benefits dieser Stelle

Competitive pay commensurate with exp

Excellent Health Benefits (Medical, &c

401(k), Flexible Spending Account

Paid Time Off

Career Growth Opportunities

Daily Pay Available

Zusammenfassung

Luther Wood Nursing & Rehabilitation Center in Hatboro, PA is seeking a Service Ambassador to be the first point of contact for guests and visitors. You will set the tone with a warm welcome and provide attentive service to ensure a positive, memorable experience aligned with Care Beyond Compare.

Responsibilities include greeting guests, directing calls, maintaining a clean lobby, handling mail, and supporting administrative tasks while addressing inquiries and resolving issues promptly.

Qualifikationen

• Excellent customer service is required.
• Must be highly organized and detail oriented.
• Ability to work independently or as part of a team.

Aufgaben

• Greet and welcome patients and visitors in a courteous and professional manner.
• Answer and manage incoming calls, directing them to the appropriate department.
• Maintain a clean and organized reception / lobby area.
• Process incoming and outgoing mail, including sorting and distribution.
• Assist with administrative tasks such as filing, scanning, and data entry.
• Address patient inquiries and resolve issues or complaints promptly and effectively.
• Other clerical duties as needed for center operations.

Kenntnisse

Excellent customer service

Highly organized

Teamwork and independence

Jobbeschreibung

Luther Wood Nursing & Rehabilitation Center in Hatboro, PA is seeking a Service Ambassador to be the first point of contact for guests and visitors. You will set the tone with a warm welcome and provide attentive service to ensure a positive, memorable experience aligned with Care Beyond Compare.

Responsibilities include greeting guests, directing calls, maintaining a clean lobby, handling mail, and supporting administrative tasks while addressing inquiries and resolving issues promptly.